The Small Business Hour, as heard on CBS Radio

America's Longest Running Small Business Radio Show

Veteran CBS radio show host, Mark Deo has been educating, inspiring, and entertaining listeners for 15 years.


Business Article Library		Weekly Attraction Tip

Monday, August 30, 2010
Abe WalkingBear Sanchez, still no help for small businesses from Washington, and help with surveys.

We hear once again from Abe WalkingBear Sanchez, author, speaker, and president of A/R Management Group. As an expert in credit management for small businesses, he will help you learn how to turn outstanding balances into sales opportunities. We also discuss the ongoing lack of Federal support for small businesses, and how you can use surveys to help transform your business.

Labels: collections, credit, surveys, walkingbear

Monday, August 23, 2010
Devora Zack on Networking, what Mark Cuban says about the stock market, and how the economy is affecting businesses in Hollywood

Devora Zack, author of Networking for People Who Hate Networking, joins us to talk about how you can improve your networking skills. We also discuss Mark Cuban's thoughts on the stock market, and how the economy is affecting small business owners in Hollywood.

Labels: devora zack, economy, mark cuban, networking

Monday, August 16, 2010
Barry Moltz on Bam! Customer Service and Michael Stanier, author of Do More Great Work

We have two great guests today. First up is Barry Moltz, author of BAM! Delivering Customer Service in A Self Service World. We follow that with an interview with Michael Bungay Stanier, author of Do More Great Work. Tune in to hear about how to create a better experience for your customers and how to best use your time.

Labels: barry moltz, customer service, michael bungay stanier

Monday, August 09, 2010
Chris Gunn with the American Small Business League, effective advertising, more banking troubles, and some technology answers.

Chris Gunn from the American Small Business League joins us once again to discuss problems in federal contracting, the HUB Zone program, and the status of HR 2568. We also discuss some further woes in dealing with big banks, effective advertising techniques, and some technology basics for small businesses.

Labels: advertising, american small business league, asbl, chris gunn, hub zone, loans, technology

Monday, August 02, 2010
Amy Handlin discusses how to lobby for your small business, we examine lending to small businesses, and a discussion of cloud computing

This week we are joined by Amy Handlin, a member of New Jersey's state legislature and author of Be Your Own Lobbyist: How to Give Your Small Business Big Clout with State and Local Government. We discuss how to effectively lobby state and local officials, and how to avoid the pitfalls that many encounter when trying to do so. Also on this show is an update on the small business lending bill, and an explanation of cloud computing and why your business should look into it.

Labels: amy handlin, cloud computing, google, loans, lobbying

Monday, July 19, 2010
Marshall Goldsmith, viral marketing done right, and the latest in smart phones.

This week we speak with influential author Marshall Goldsmith about his latest book- Mojo: How to Get It, How to Keep It, How to Get It Back if You Lose It. We also discuss the recent "Old Spice Man" commercials and viral marketing campaign, as well as the latest in Smart Phone technology. With the Droid X, EVO 4G, and iPhone 4 all available, what should we look for?

Labels: droid, droid x, evo 4g, facebook, iphone, marshall goldsmith, mojo, old spice, twitter, viral marketing

Monday, July 12, 2010
Meagan and Larry Johnson

Meagan and Larry Johnson, authors of Generation Inc. – From Boomers To Linksters: Managing the Conflict Between Generations At Work join us to discuss intergenerational conflict in the workplace. Learn how to cope with age differences between workers, and how to take advantage of the benefits workers of all ages bring.

Labels: intergenerational conflict, meagan and larry johnson

Monday, June 28, 2010
Rick Maurer, author of Beyond the Wall of Resistance discusses the challenges of creating change in your organization. We also discuss forgotten victims in the BP oil spill, emotional selling, and Dell computers taking advantage of small suppliers.

Rick Maurer, author of Beyond the Wall of Resistance joins us to discuss ways that a business can successfully embrace change. We also give our thoughts on independent gas station owners, and how they are being hurt by the BP oil spill, Dell computers taking advantage of small suppliers, and why emotional selling is an essential set of skills.

Labels: change, dell, emotional selling, oil spill, rick maurer

Monday, June 21, 2010
Sean and Darus from Compliance Poster Company, the silver lining from the oil spill, disappearing brands, and the Lakers!

Sean and Darius from Compliance Poster Company join us today to discuss recent trends in non-smoking legislation and how that can affect your business. We also discuss some small businesses that have found opportunity in the BP oil spill, brands we are likely to not have for much longer, and business lessons we can learn from the Lakers championship run.

Labels: branding, compliance posters, non-smoking, oil spill, SHRM

Monday, June 14, 2010
Kevin Baron from the American Small Business League, the BP oil spill and how it affects small business, and the Droid.

Kevin Baron from the American Small Business League checks in to give us an update on contracting fraud and what is being done (or rather, NOT being done) about it. Mark weighs in on the BP oil spill and Matt discusses some new Droid options.

Labels: american small business league, android, asbl, droid, kevin baron, oil spill