The Small Business Hour, as heard on CBS Radio: Barry Moltz on Bam! Customer Service and Michael Stanier, author of Do More Great Work

America's Longest Running Small Business Radio Show

Veteran CBS radio show host, Mark Deo has been educating, inspiring, and entertaining listeners for 15 years.


Business Article Library		Weekly Attraction Tip

Monday, August 16, 2010
Barry Moltz on Bam! Customer Service and Michael Stanier, author of Do More Great Work

We have two great guests today. First up is Barry Moltz, author of BAM! Delivering Customer Service in A Self Service World. We follow that with an interview with Michael Bungay Stanier, author of Do More Great Work. Tune in to hear about how to create a better experience for your customers and how to best use your time.